Yes. Most of our customers find a box that works for their family and set up a weekly or every-other-week delivery. Please feel free to call with add-ons.
Category: FAQ’s
What is the best way for me to contact you with a new order or an order change?
Whichever of the following ways is most convenient for you:
1. Email us through our website
2. Contact us by phone
When do you need to receive an order or changes to an existing order?
Tue. & Wed. customers: no later than 11:00 a.m. on the Friday before your delivery.
Thu. & Fri. customers: no later than 11:00 a.m. on the Monday before your delivery.
What do I do if I forget to leave out my payment and box?
Just mail your payment to the office and save your box for your next delivery day.
Can I pay once a month?
You may pay for the month in advance. Please call the office to make payment arrangements.
Will you send me a bill?
A packing invoice is included with each delivery. You may contact the office Monday through Friday, 8:00 a.m. to 5:00 p.m., to request a statement of your account.
How do I pay for my order?
Klesick Family Farm currently accepts five methods of payment:
1. Direct charge of a debit/credit card
2. Paying by check on delivery
3. Check or money order delivered through the U.S. Postal Service
4. Bill pay through your banking institution
5. Prepayment
1. Debit/Credit Card
Customers that choose to pay by debit/credit card will be asked to file the following information:
Card type
Card number
Expiration date
Name on card
Billing zip code
For your security and assurance, Klesick Family Farm meets the Visa/MasterCard Cardholder Information Security Program (CISP) Standard.
Debit/credit cards are processed the first business day following delivery. At that time, your card will be charged the full balance due on your account.
In the event that debit/credit charges are declined when payment is due, service may be suspended until payment is successfully processed or other payment arrangements are made.
2. Check on Delivery
For your first delivery, please place your check in an envelope addressed to Klesick Family Farm and affix it to your front door (if you prefer a different location just let us know). Your Home Delivery Driver will take your payment and leave your order.
For subsequent deliveries, please place your payment inside the empty produce box and leave it next to your front door (unless you have arranged a different delivery location). Your Home Delivery Driver will take both the payment and the empty box and leave your new order.
Please make checks payable to: Klesick Family Farm. Please include your customer number in the memo section (the customer number is the 8 character code found on your invoice (for example, KLES5350).
Klesick Family Farm requires that customers provide payment with each delivery. If payment is not received on or before your next scheduled delivery, service may be suspended until payment is successfully processed or other payment arrangements are made.
3. Check or Money Order Delivered through the US Postal Service
Klesick Family Farm accepts payments received through the US Postal Service. Checks or money orders can be mailed to the following address:
Klesick Family Farm
18826 Marine Drive
Stanwood, WA 98292
Please make checks or money orders payable to: Klesick Family Farm. Please include your customer number in the memo section (the customer number is the 8 character code found on your invoice (for example, KLES5350).
Klesick Family Farm requires that customers provide payment with each delivery. If payment is not received on or before your next scheduled delivery, service may be suspended until payment is successfully processed or other payment arrangements are made.
4. Bill Pay through Your Banking Institution
Klesick Family Farm accepts payments received through Bill Pay services. Checks processed through bill pay services can be mailed to the following address:
Klesick Family Farm
18826 Marine Drive
Stanwood, WA 98292
Please make checks payable to: Klesick Family Farm. Please include your customer number in the memo section (the customer number is the 8 character code found on your invoice (for example, KLES5350).
Klesick Family Farm requires that customers provide payment with each delivery. If payment is not received on or before your next scheduled delivery, service may be suspended until payment is successfully processed or other payment arrangements are made.
5. Prepayment
Customers wishing to prepay for produce deliveries should contact the office at 360.652.GOOD (4663) or toll free at 866.629.5350 to set up a payment/delivery schedule.
Does someone have to be home to receive the delivery?
No. We will leave the box at your front door or at a location that you predetermine.
Is there a delivery fee?
There is no delivery fee if your order includes one of our standard boxes of produce. The cost of delivery is included in the price of each box. Non-box orders will incur an additional $3.50 delivery fee.
What are your delivery areas and delivery days?
Tuesday:
Everett, Mukilteo, Silver Firs, Mill Creek
Wednesday:
Anacortes, Bothell, Woodinville (limited), Snohomish, Monroe
Thursday:
Marysville (south of 100th St NE), Lake Stevens, Harbour Pointe, Lynnwood, Alderwood Manor, Edmonds, Mountlake Terrace, Brier
Friday:
Arlington, North Marysville, Tulalip, Kayak Point, Warm Beach, Camano Island, Stanwood, Lake Goodwin, Mount Vernon, Burlington, Big Lake (north end), Sedro-Woolley